Customer Service Specialist

Adecco HR is the global leader in HR services, certified in Greece with ISO 9001:2015 in the field of search and selection services and temporary placement. Adecco is currently seeking on behalf of its client, a global healthcare company, for a dynamic professional to cover the following position: 
 

Customer Service Specialist

Job Description:

• Promptly address customer inquiries, requests, and complaints
• Process customer orders accurately within the SAP system
• Maintain daily communication with the Third-Party Logistics provider to coordinate shipping information and resolve distribution-related issues
• Collaborate effectively with cross-functional teams, including Accounts Receivable, Finance, and Supply Chain, to support daily operational activities
• Ensure customer satisfaction by delivering high-quality and professional customer service
• Provide sales data and reports to relevant internal stakeholders

Candidate Profile:

• Bachelor's degree
• Proficient in Excel, any other BI tool will be considered as an asset
• Proficiency in English
• Customer service-related experience or administrative experience is
• beneficial
• Prior experience to SAP will be considered as an asset
• Adaptability and flexibility
• Strong analytical and communication skills

Company offers:

• Competitive remuneration package
• Friendly and challenging working environment
• Opportunities for further development
• Continuous on the job training and support

After the screening of the CVs, we will contact the candidates who meet the profile’s requirements to arrange an interview.

For more job openings please visit our website www.adecco.gr and register your CV in our database to be eligible for current or future job openings. It is highly recommended to use Google Chrome when registering your CV in the Adecco database.

All applications are considered as strictly confidential.