Field Technician Specialist

Field Technician Specialist

Metamorfosi, Athens, Greece | IT

We are looking for a Field Technician Specialist. This is an excellent opportunity for someone looking to join a dynamic and growing Organization. We are looking for a self-starter to drive service success that improves customer satisfaction, maximizes customer retention and increases profitability. The role requires spending 80% of your time in the field carrying out below tasks.

Your day-to-day responsibilities:

• Perform troubleshooting maintenance and repair as well as preventive maintenance on APM (automated parcel machine) equipment
• Perform staging, test cleaning repairs on equipment according to manufacturer instructions
• Coordinate installation, repair, maintenance and test tasks
• Diagnose errors or technical problems and determine proper solutions
• Cooperate with external technical team and share information across the organization
• Report issues in real time & collaborate Customer Support to help resolve issues timely

Skills we can’t do without:

• Preferable degree in Electrical Engineering, Technology, Computer Science or any other relevant field
• Hands-on experience with PC or other machines. Experience in electronic systems & structures cabling will be appreciated
• Strong troubleshooting skills and technical knowledge of electronic systems
• Accuracy, attention to detail and analytical thinking
• Proficiency in MS Office (understanding of CRM software will be a plus)
• Fluency in Greek and English Language
• Willing to learn new things and take initiatives.
• Driving License