ΠΡΟΣΦΑΤΕΣ ΑΝΑΖΗΤΗΣΕΙΣ:

22/03

Sales Support Administrator

  • Ναυτιλία
  • Αθήνα
  •  

Δημοσιεύθηκε πριν 7 ημέρες

  • Πλήρης Απασχόληση
  •  
  •  

 

About us

Our company sets Information Intelligence at the disposal of the global maritime industry. Our company has been designed and implemented to address the requirements of Technical & Operations Departments of Maritime Companies.  The solution incorporates fully automated, accurate and reliable Data Acquisition combined with the novel idea of virtual cloud-based agents, which analyse operational or engineering processes and provide useful feedback in the form of analysis conclusions and events detection reporting to multiple users.

Sales Support Administrator

A Sales support administrator specializes in providing support to the Commercial Dpt (Sales and Customer Service).  

Main Responsibilities:

  • Communicate with customers, making outbound calls to potential customers, and follow up on leads.
  • Advancing quote or direct customer calls or emails to the relevant sales professionals
  • Customer relationship management (CRM) system for keeping it up to date.
  • Ensure preparation of the paperwork (handover) and commence internal communications relating to the sales order. Monitor that the payment amounts are correct and that the onboarding procedures progresses smoothly.
  • Coordinate with Inhouse Team, Agents WW, and Project Managers – for timely project execution and ensure proper arrangements during all different phases (from contract to billing)
  • Reports and presentations of sales data to Commercial Dpt & Management
  • Handling of after-sales support & coordination such as sending thank-you notes, answering customer queries or directing clients to the onboarding support they need.
  • Conventional administrative activities for the sales department.

Requirements:

  • An associate’s or bachelor's degree in Business Administration, Business Management, or a related field preferred.
  • Relevant experience in sales support administration, or similar.
  • Experience with sales industry software like salesforce and client relationship management (CRM) systems.
  • In-depth knowledge of administrative recordkeeping practices.
  • Familiarity with sales contracts and agreements.
  • Proficiency in word processing and spreadsheet software.
  • Excellent written and verbal communication skills, as well as customer service skills.
  • Exceptional interpersonal skills and a proactive approach toward problem-solving.